DIZESO
Privacy Policy
How DIZESO collects, uses and protects your personal data when you request a transfer, a quote or contact us.
Last updated: 2026-01-01
Who we are
DIZESO provides private transfers and tours in Athens and Attica, Greece. For any privacy question you can write to info@dizesotransfers.com.
We act as the data controller for the personal data described in this policy.
What data we collect
Booking and quote requests: first and last name, email address, phone and WhatsApp number, pickup and drop-off addresses, travel date and time, flight number, number of passengers, luggage, baby and child seat requirements and any special requests you write to us.
Technical data: your IP address and basic request information, which we use to keep the service secure and to limit abuse of our address search.
Why we use it and on what legal basis
To answer your request, prepare a price and perform the transfer service (performance of a contract or steps taken at your request).
To comply with accounting and tax obligations (legal obligation).
To protect our service from abuse and fraud (legitimate interest).
Who we share it with
The assigned driver receives only the information needed to perform your transfer.
Service providers acting on our behalf: our hosting and database provider, our email delivery provider, and Google Maps Platform, which processes the addresses you type in order to return address suggestions and driving distance.
We never sell your personal data.
How long we keep it
Booking and quote records are kept for up to 5 years for accounting and dispute-handling purposes. Requests that never became a booking are deleted within 24 months.
Your rights
You can request access, correction, deletion, restriction or portability of your data, and object to processing based on our legitimate interest. Write to info@dizesotransfers.com and we will reply within one month.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
Data outside the EU
Some of our providers may process data outside the European Economic Area. When this happens, transfers are covered by the European Commission's standard contractual clauses.